The product unfortunately arrived late and opened because of the check to the Italian customs with consequent request to send the documentation and proof of purchase. The support service of the site was excellent and always available providing the documentation required for customs clearance. The battery came intact but had signs of wear or rubbing on the upper glossy part. Having paid $105.38 shipping with DHL Express I was expecting a serious and helpful service since from the phone number that contacted me to warn me of the detention at customs for later checks no longer responded to anyone for further explanations. Not even sending all the required documentation and waiting for their reply I had news about it. Only thanks to the sheet sent by the site reported international Airwaybill number I managed to trace the parcel on the DHL site because on the customs bubble the number was not reported complete but only the word IT. I can not give 5 stars because I had problems on the expedition with consequent arrival of the goods open and with signs of rubbing.
Reviewed by: (Verified Buyer) Davide Ferraro from Italia on 9/27/2018